Email marketing leader leverages the Sales Cloud and Service Cloud for optimized management and real-time monitoring of cross-divisional operations.

Campaign Commander™ Application Now Available on salesforce.com’s AppExchange.

Salesforce.com, the enterprise cloud computing company, today announced that Emailvision, a leading email marketing company, has extended its use of Salesforce CRM to support its continued international development strategy. By using the Service Cloud and Sales Cloud, Emailvision can monitor real-time activities in its various subsidiaries and optimize its local sales operations.

Emailvision has been relying on Salesforce CRM for 5 years and has 80% of its global headcount using the Sales Cloud worldwide to manage the relationships with over 2,000 customers and 4,500 users worldwide.

The project was led by the Emailvision marketing department to best serve their users’ needs. The marketing team, who are highly skilled in using Salesforce CRM, also perform first-level training for sales and customer service personnel.

Emailvision primarily uses the Sales Cloud for lead management in conjunction with marketing campaigns and tradeshows, and monitors return on investment from events and seminars to facilitate the decision-making process regarding future participation. Sales personnel also receive Blackberrybased lead alerts. The Sales Cloud also provides real-time monitoring and update of prospect status and order initiation.

“As a core component of our strategy, cloud computing is one of the underlying technologies of our environment and salesforce.com was therefore a natural partner to support our global expansion. Given our significant growth, we needed to implement a single platform providing visibility, accelerated response time and productivity for all of our globally distributed sales teams,” said Nathalie Chaboche, Marketing Director Emailvision.

Emailvision also opted for the Service Cloud from Salesforce.com to manage and optimize the quality of its customer service. Emailvision is now able to handle maintenance trouble tickets more easily and treat them with higher relevance. To improve the interaction with its customers, partners and employees, Emailvision also intends to deploy Salesforce Ideas. By collecting individual comments and suggestions online from its customer and partner communities, Emailvision will be able to further accelerate time-to-market and strengthen the relationships with its business ecosystem.

Emailvison: happy customer and successful partner.
Emailvision’s Campaign Commander™ application is also available on Salesforce.com’s AppExchange. Emailvision made the application available to satisfy the high demand of its customers who were using both Salesforce CRM and the Campaign Commander and wanted a powerful, yet easy-to-use suite of tools for mass email and direct mail that integrated with each other. Salesforce.com’s AppExchange is a global marketplace for online applications built on the Force.com platform.

About the Force.com Platform and AppExchange
Force.com is the only proven enterprise platform for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 120,000 custom applications used by salesforce.com’s 63,200 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Applications built on the Force.com platform can be easily distributed to the entire cloud computing community through the AppExchange marketplace at http://www.salesforce.com/appexchange/.

About Salesforce.com
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service.
The company’s Force.com platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of July 31, 2009, salesforce.com manages customer information for approximately 63,200 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

About Emailvision (www.emailvision.com)

Emailvision is the world’s leading SaaS software editor for email marketing campaign management and optimization. Emailvision’s Campaign Commander™ has become an email marketing campaign automation benchmark for the e-commerce and publishing industries. With a global headcount of over 200, the group operates on all major markets including the USA, France, Germany (Hamburg and Munich), UK, Switzerland (Geneva and Zurich), Belgium, the Netherlands, Spain, Scandinavia and Italy. Emailvision implements an aggressive business strategy in gaining a strong foothold on a rapidly growing market.

Emailvision is listed on the NYSE Alternext Market (ISIN: FR0004168045 / MNEMO: ALEMV)

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